Fortis Cover.
Every booking on Fortis is backed by Fortis Cover — free. If the act cancels, we find a replacement or refund in full. If the gear fails, we cover the cost up to £500. That's the deal.
Three ways things can go sideways. Three ways we've got you.
Act pulls out within 14 days? We find a like-for-like replacement inside 48 hours, or refund you in full — no extra cost, no arguments.
Your payment never reaches the act until the day after the event. If there's a dispute, we pause the release and mediate — impartially.
Dead amp mid-set, bulb blows, speaker cable breaks — Fortis Cover pays up to £500 for emergency replacement hire on the night.
Every Cover feature. On every booking. Free.
You don't opt in. You don't pay extra. Fortis Cover is the floor, not the ceiling — baked into every booking, every time.
Our DJ tested positive the morning of our wedding. Fortis had a tier-one replacement playing at 6pm. Our guests never knew. I'd buy Fortis Cover separately if it wasn't already free.
Simple. Fast. No paperwork for you.
- 01Message usFrom your booking dashboard, hit 'Report issue'. One button, one form. Takes 30 seconds.
- 02We investigateOur team looks at the booking, messages both parties, verifies the situation — same day.
- 03We resolveReplacement found, refund issued, or dispute mediated — always within 48 hours.
